SmartVault incident

SmartVault's RightSignature "Get Signature" feature is not working

Minor Resolved View vendor source →

SmartVault experienced a minor incident on June 30, 2017, lasting 2d 17h. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2017, 10:33 PM UTC
Resolved
Jul 03, 2017, 03:51 PM UTC
Duration
2d 17h
Detected by Pingoru
Jun 30, 2017, 10:33 PM UTC

Update timeline

  1. investigating Jun 30, 2017, 10:33 PM UTC

    The SmartVault RightSignature Get Signature feature is not working. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update on Monday, 1:00 PM CT.

  2. resolved Jul 03, 2017, 03:51 PM UTC

    This incident has been resolved.