SmartVault experienced a minor incident on August 2, 2017, lasting 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 02, 2017, 10:26 PM UTC
The Product Email service is experiencing intermittent service interruptions. Password resets emails will be delayed. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update on Thursday, 10:00 CDT.
- resolved Aug 02, 2017, 10:42 PM UTC
The Product Email service is back online and fully operational. We sincerely apologize to all of our customers impacted by this intermittent disruption.