SmartVault incident

Please Utilize 888-607-4275 for Phone Support

Minor Resolved View vendor source →

SmartVault experienced a minor incident on November 14, 2017, lasting 15d 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2017, 07:20 PM UTC
Resolved
Nov 29, 2017, 08:50 PM UTC
Duration
15d 1h
Detected by Pingoru
Nov 14, 2017, 07:20 PM UTC

Update timeline

  1. investigating Nov 14, 2017, 04:24 PM UTC

    The current support phone number, 866-674-6785, is experiencing a service interruption. Please utilize 888-607-4275 for direct phone support while our engineers troubleshoot this issue. We apologize for the inconvenience.

  2. resolved Nov 29, 2017, 08:50 PM UTC

    The service interruption has been resolved for the current support phone number 866-674-6785.