SmartVault incident

Intermittent Disruption on SmartVault Upload/Download Notification Service

Minor Resolved View vendor source →

SmartVault experienced a minor incident on January 3, 2018, lasting 17h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2018, 12:03 AM UTC
Resolved
Jan 03, 2018, 05:13 PM UTC
Duration
17h 10m
Detected by Pingoru
Jan 03, 2018, 12:03 AM UTC

Update timeline

  1. investigating Jan 03, 2018, 12:03 AM UTC

    The SmartVault Upload/Download notification service is experiencing intermittent service interruptions. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update once available.

  2. resolved Jan 03, 2018, 05:13 PM UTC

    The SmartVault Upload/Download Notification Service is back online and fully operational. We sincerely apologize to all of our customers impacted by this intermittent disruption.