SmartVault incident

Intermittent Disruption on SmartVault Portal

Minor Resolved View vendor source →

SmartVault experienced a minor incident on January 10, 2018, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2018, 07:38 PM UTC
Resolved
Jan 10, 2018, 07:53 PM UTC
Duration
15m
Detected by Pingoru
Jan 10, 2018, 07:38 PM UTC

Update timeline

  1. investigating Jan 10, 2018, 07:38 PM UTC

    The SmartVault Portal service is experiencing intermittent service interruptions. Customers may experience slow load times. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update once available.

  2. resolved Jan 10, 2018, 07:53 PM UTC

    The SmartVault Portal service is back online and fully operational. We sincerely apologize to all of our customers impacted by this intermittent disruption.