SmartVault incident

Intermittent Disruption on SmartVault Upload Service

Minor Resolved View vendor source →

SmartVault experienced a minor incident on January 6, 2018, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2018, 03:47 PM UTC
Resolved
Jan 06, 2018, 04:45 PM UTC
Duration
57m
Detected by Pingoru
Jan 06, 2018, 03:47 PM UTC

Update timeline

  1. investigating Jan 06, 2018, 03:47 PM UTC

    The SmartVault Upload service is experiencing intermittent service interruptions. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted. We will provide an update once available.

  2. resolved Jan 06, 2018, 04:45 PM UTC

    The SmartVault upload service is back online and fully operational. We sincerely apologize to all of our customers impacted by this intermittent disruption.