SmartVault incident

Intermittent Disruption on Search and Preview

Major Resolved View vendor source →

SmartVault experienced a major incident on October 28, 2015, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2015, 02:13 AM UTC
Resolved
Oct 28, 2015, 03:42 AM UTC
Duration
1h 28m
Detected by Pingoru
Oct 28, 2015, 02:13 AM UTC

Update timeline

  1. scheduled Oct 28, 2015, 02:13 AM UTC

    The Search and Preview services is currently experiencing an intermittent service disruption. We are working diligently to resolve this disruption in service, and we apologize to those customers that are currently impacted.

  2. in progress Oct 28, 2015, 02:15 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Oct 28, 2015, 03:42 AM UTC

    The scheduled maintenance has been completed.