SmartPass experienced a major incident on June 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 10, 2025, 07:44 AM UTC
Type: Incident Duration: 16 hours and 8 minutes Affected Components: Website, iOS App Jun 10, 07:44:00 GMT+0 - Identified - The Analytics page is currently unavailable, due to a system outage with our upstream provider. We are monitoring the status of the analytics service. All other functionality, including Hall Passes, are fully operational at this time. Jun 10, 23:52:00 GMT+0 - Resolved - This incident has been resolved.