SmartPass incident

Increased Error Rates, Latency

Minor Resolved View vendor source →

SmartPass experienced a minor incident on January 17, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2025, 04:38 PM UTC
Resolved
Jan 17, 2025, 04:38 PM UTC
Duration
Detected by Pingoru
Jan 17, 2025, 04:38 PM UTC

Update timeline

  1. resolved Jan 17, 2025, 04:38 PM UTC

    Type: Incident Duration: 10 minutes Affected Components: Website, iOS App Jan 17, 16:44:38 GMT+0 - Monitoring - Fixed issue, monitoring as error rates come back down. Jan 17, 16:48:31 GMT+0 - Resolved - Issue has been resolved, SmartPass is fully operational. Jan 17, 16:38:06 GMT+0 - Identified - We are continuing to work on a fix for this incident.