SmartPass incident

Some customers are unable to end a hall pass

Minor Resolved View vendor source →

SmartPass experienced a minor incident on January 28, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2025, 08:47 PM UTC
Resolved
Jan 28, 2025, 08:47 PM UTC
Duration
—
Detected by Pingoru
Jan 28, 2025, 08:47 PM UTC

Update timeline

  1. resolved Jan 28, 2025, 08:47 PM UTC

    Type: Incident Duration: 15 minutes Affected Components: Website, iOS App Jan 28, 20:47:00 GMT+0 - Investigating - During this time some customers were not able to end hall passes. Jan 28, 22:18:00 GMT+0 - Resolved - This incident has been resolved. Customers are now able to end hall passes.