SmartPass experienced a minor incident on February 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 03, 2025, 04:29 PM UTC
Type: Incident Duration: 6 hours and 34 minutes Affected Components: Website Feb 3, 16:29:45 GMT+0 - Investigating - We have received multiple reports of degraded performance (lagging, freezing) on the Hall Monitor page. We are investigating these issues. Feb 3, 20:49:49 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Please reach out to Support if you experience further issues after refreshing the page. Feb 3, 23:03:19 GMT+0 - Resolved - This incident has been resolved.