SmartPass experienced a minor incident on February 4, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 04, 2025, 01:30 PM UTC
Type: Incident Duration: 3 hours and 35 minutes Affected Components: Website Feb 4, 13:30:00 GMT+0 - Investigating - We're investigating reports of users unable to create passes in kiosk mode. Feb 4, 16:53:15 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Please make sure to refresh your browser to get the latest fixes. Feb 4, 17:05:00 GMT+0 - Resolved - This incident has been resolved.