SmartPass experienced a major incident on March 13, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 13, 2025, 01:34 PM UTC
Type: Incident Duration: 16 minutes Affected Components: Website Mar 13, 13:34:00 GMT+0 - Identified - The SmartPass website was unavailable between 9:34 and 9:50 EDT this morning. We identified the changes that caused the issues and rolled back to a previous stable version of the web app. Mar 13, 13:50:00 GMT+0 - Resolved - This incident has been resolved.