Smartlook incident

Web application outage

Critical Resolved View vendor source →

Smartlook experienced a critical incident on October 3, 2022 affecting Web Application, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2022, 12:46 PM UTC
Resolved
Oct 03, 2022, 12:49 PM UTC
Duration
2m
Detected by Pingoru
Oct 03, 2022, 12:46 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Oct 03, 2022, 12:46 PM UTC

    Our Smartlook web application is out of order. We are investigating the issue causing this.

  2. resolved Oct 03, 2022, 12:49 PM UTC

    The web app had an outage due to the latest release, but the situation has been resolved and is stable. No data loss is expected.