Smartlook incident

Recording events not being saved

Notice Resolved View vendor source →

Smartlook experienced a notice incident on November 29, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2022, 10:00 AM UTC
Resolved
Nov 29, 2022, 10:00 AM UTC
Duration
Detected by Pingoru
Nov 29, 2022, 10:00 AM UTC

Update timeline

  1. resolved Nov 29, 2022, 01:40 PM UTC

    Events from recordings were not being saved from 11:11 am to 11:54 am. Some of the recordings made within this time frame will be missing events.