Smartlook incident

Smartlook application partially degraded performance

Notice Resolved View vendor source →

Smartlook experienced a notice incident on July 4, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2023, 12:38 PM UTC
Resolved
Jul 03, 2023, 03:30 PM UTC
Duration
—
Detected by Pingoru
Jul 04, 2023, 12:38 PM UTC

Update timeline

  1. resolved Jul 04, 2023, 12:38 PM UTC

    Smartlook application was experiencing issues, mostly inability to log in. The downtime was approximately from 17:15 to 19:15 CET, the session recording was not affected, all data were being saved.