Smartlook incident

Session list not loading/loading with delay

Minor Resolved View vendor source →

Smartlook experienced a minor incident on November 27, 2023 affecting Web Application, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2023, 10:04 AM UTC
Resolved
Nov 27, 2023, 12:49 PM UTC
Duration
2h 45m
Detected by Pingoru
Nov 27, 2023, 10:04 AM UTC

Affected components

Web Application

Update timeline

  1. investigating Nov 27, 2023, 10:04 AM UTC

    We are currently investigating an issue causing Smartlook features to load with significant delay or not load at all.

  2. monitoring Nov 27, 2023, 11:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 27, 2023, 12:49 PM UTC

    This incident has been resolved.