Smartlook incident

Web application performance issue

Minor Resolved View vendor source →

Smartlook experienced a minor incident on January 25, 2024 affecting Web Application, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 04:54 PM UTC
Resolved
Jan 25, 2024, 07:14 PM UTC
Duration
2h 20m
Detected by Pingoru
Jan 25, 2024, 04:54 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jan 25, 2024, 04:54 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 25, 2024, 07:14 PM UTC

    Short-term decrease in UI performance between 5pm and 6pm (CET). Some recordings may not have been persisted. We are sorry for any inconvenience caused.