Smartlook incident

Performance degraded for the web app - increased laoding times

Minor Resolved View vendor source →

Smartlook experienced a minor incident on February 14, 2024 affecting Web Application, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2024, 05:03 PM UTC
Resolved
Feb 14, 2024, 05:55 PM UTC
Duration
52m
Detected by Pingoru
Feb 14, 2024, 05:03 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Feb 14, 2024, 05:03 PM UTC

    We are currently investigating issues with sessions not loading.

  2. resolved Feb 14, 2024, 05:55 PM UTC

    The performance issue has been resolved, some recordings recorded between 5:30 PM CET and 6:30 PM CET might be corrupted.