Smartlook incident

UI performance issue

Notice Resolved View vendor source →

Smartlook experienced a notice incident on February 29, 2024 affecting Session Recording and Web Application, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 08:27 PM UTC
Resolved
Feb 29, 2024, 08:27 PM UTC
Duration
—
Detected by Pingoru
Feb 29, 2024, 08:27 PM UTC

Affected components

Session RecordingWeb Application

Update timeline

  1. resolved Feb 29, 2024, 08:27 PM UTC

    UI performance issue that affected loading sessions. There might be some data loss (especially mobile projects) between 8.00 PM and 9.00 PM (CET). We are very sorry for any inconvenience.