Smartlook incident

Session list/sessions loading delay

Minor Resolved View vendor source →

Smartlook experienced a minor incident on March 4, 2024 affecting Web Application, lasting 15h 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2024, 05:07 PM UTC
Resolved
Mar 05, 2024, 08:35 AM UTC
Duration
15h 28m
Detected by Pingoru
Mar 04, 2024, 05:07 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Mar 04, 2024, 05:07 PM UTC

    We are investigating a degraded performance of the app.

  2. monitoring Mar 05, 2024, 06:43 AM UTC

    The services have returned to the normal level of performance, and we are monitoring them.

  3. resolved Mar 05, 2024, 08:35 AM UTC

    This incident was resolved, performance is back to normal, there should be no data loss.