Smartlook experienced a minor incident on March 11, 2024 affecting Web Application, lasting 3h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Mar 11, 2024, 02:06 PM UTC
We are currently investigating this issue.
- investigating Mar 11, 2024, 02:07 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 11, 2024, 04:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 11, 2024, 05:24 PM UTC
This incident was resolved, and the performance is back to normal. There might be some data loss between 2:45 PM and 3:45 PM (CET). We apologize for the inconvenience, and thank you for your understanding.