Smartlook incident

UI performance / loading sessions issue

Minor Resolved View vendor source →

Smartlook experienced a minor incident on March 12, 2024 affecting Web Application, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2024, 01:28 PM UTC
Resolved
Mar 12, 2024, 07:06 PM UTC
Duration
5h 37m
Detected by Pingoru
Mar 12, 2024, 01:28 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Mar 12, 2024, 01:28 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 12, 2024, 07:06 PM UTC

    Short-term decrease in UI performance between 5pm and 6pm (CET). Some recordings may not have been persisted. We are sorry for any inconvenience caused.