Smartlook experienced a minor incident on March 13, 2024 affecting Web Application, lasting 5h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Mar 13, 2024, 03:02 PM UTC
We are investigating a degraded performance with sessions loading.
- monitoring Mar 13, 2024, 06:21 PM UTC
Sessions are loading again, and we keep monitoring the situation.
- resolved Mar 13, 2024, 08:34 PM UTC
This incident was resolved, and the performance is back to normal.