Smartlook experienced a minor incident on March 22, 2024 affecting Web Application, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Mar 21, 2024, 06:34 PM UTC
We are currently investigating this issue.
- monitoring Mar 22, 2024, 06:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 22, 2024, 08:50 AM UTC
This incident has been resolved. The issue lasted from 6.45 PM to 7.15 PM (CET), March 21, 2024, mainly session replay was affected. There might be a minor data loss (missing/corrupted sessions).