Smartlook incident

Sessions loading with a delay for some accounts.

Minor Resolved View vendor source →

Smartlook experienced a minor incident on March 27, 2024 affecting Web Application, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2024, 02:42 PM UTC
Resolved
Mar 27, 2024, 05:32 PM UTC
Duration
2h 49m
Detected by Pingoru
Mar 27, 2024, 02:42 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Mar 27, 2024, 02:42 PM UTC

    We are looking into an issue where for some users the sessions and session list is loading with a significant delay.

  2. identified Mar 27, 2024, 04:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 27, 2024, 05:32 PM UTC

    This incident has been resolved.