Smartlook experienced a notice incident on August 6, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 07, 2024, 06:14 AM UTC
A larger load of recordings caused a delay in their processing. As a result, active and recently completed recordings were not immediately accessible, but they became playable after some time. The issue is fixed now and all the sessions work as expected. There is a possibility of corrupted sessions.