Smartlook incident

Sessions not playable due to the We're sorry, but something went wrong error.

Minor Resolved View vendor source →

Smartlook experienced a minor incident on November 14, 2024 affecting Session Recording, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2024, 02:13 PM UTC
Resolved
Nov 14, 2024, 02:41 PM UTC
Duration
28m
Detected by Pingoru
Nov 14, 2024, 02:13 PM UTC

Affected components

Session Recording

Update timeline

  1. investigating Nov 14, 2024, 02:13 PM UTC

    We are currently investigating the issue.

  2. resolved Nov 14, 2024, 02:41 PM UTC

    The incident has been now resolved. Sessions are playable without any troubles.