SmartBear LoadNinja incident

Infrastructure Issues

Minor Resolved View vendor source →

SmartBear LoadNinja experienced a minor incident on November 25, 2020 affecting LoadNinja App and US East (N.Virginia) and 1 more component, lasting 7h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2020, 04:11 PM UTC
Resolved
Nov 25, 2020, 11:21 PM UTC
Duration
7h 10m
Detected by Pingoru
Nov 25, 2020, 04:11 PM UTC

Affected components

LoadNinja AppUS East (N.Virginia)US East (N.Virginia)US East (N.Virginia)US East (N.Virginia)LoadNinja REST API

Update timeline

  1. investigating Nov 25, 2020, 04:11 PM UTC

    We are currently having infrastructure issues which may impact some LoadNinja functionality.

  2. investigating Nov 25, 2020, 04:11 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 25, 2020, 06:39 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Nov 25, 2020, 06:44 PM UTC

    We continue to monitor our Infrastructure provider for a resolution to their issues impacting our service.

  5. monitoring Nov 25, 2020, 10:39 PM UTC

    Our infrastructure provider status our affected services have been recovered. We will continue to monitor. We feel most of our services are normal

  6. resolved Nov 25, 2020, 11:21 PM UTC

    This incident has been resolved.