Small Improvements incident

Website is inaccessible

Major Resolved View vendor source →

Small Improvements experienced a major incident on February 21, 2018, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2018, 12:21 PM UTC
Resolved
Feb 21, 2018, 01:13 PM UTC
Duration
52m
Detected by Pingoru
Feb 21, 2018, 12:21 PM UTC

Update timeline

  1. investigating Feb 21, 2018, 12:21 PM UTC

    An outage is causing our homepage, including our pricing page and invoice request functionality, to be inaccessible. We’re investigating. In the meantime, please use https://www.small-improvements.com/login to access your Small Improvements instance.

  2. monitoring Feb 21, 2018, 01:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 21, 2018, 01:13 PM UTC

    A loadbalancer at our hoster was blocking our traffic. Thanks to their admin team, the issue was resolved.