Small Improvements incident
Google Cloud incident causing intermittent errors for some users
Small Improvements experienced a minor incident on December 21, 2018 affecting American Servers and European Servers, lasting 2h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 21, 2018, 05:23 PM UTC
Our cloud hosting provider Google is experiencing difficulties which is causing some customers to encounter trouble loading all parts of the app properly. You can read more about this incident here: https://status.cloud.google.com/incident/storage/18005 Logging out and back in or refreshing your screen could help resolve any errors you encounter. We'll update this page as we have more news.
- identified Dec 21, 2018, 05:28 PM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 21, 2018, 08:19 PM UTC
Our cloud hosting provider Google has indicated that the degraded performance has been resolved: https://status.cloud.google.com/incident/storage/18005 Google is conducting an internal investigation of this issue and make appropriate improvements to Google systems to help prevent or minimize future recurrence. The Small Improvements team apologizes for the inconvenience and impact on our customers. For questions please reach out to [email protected]