Small Improvements incident

Temporary hosting infrastructure outage

Critical Resolved View vendor source →

Small Improvements experienced a critical incident on February 12, 2019 affecting American Servers and European Servers, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2019, 05:08 PM UTC
Resolved
Feb 12, 2019, 05:15 PM UTC
Duration
6m
Detected by Pingoru
Feb 12, 2019, 05:08 PM UTC

Affected components

American ServersEuropean Servers

Update timeline

  1. investigating Feb 12, 2019, 05:08 PM UTC

    An outage is causing Small Improvements to be inaccessible to all customers on our EU and US servers. Our team is investigating and working on a solution to get our application back up.

  2. resolved Feb 12, 2019, 05:15 PM UTC

    Our application is back up for all customers on both EU and US servers, we are continuing to monitor. We encountered an issue with our hosting infrastructure and apologize for the disruption in your workflow. Please reach out to our support team at [email protected] with any questions.