Small Improvements incident

Homepage is Inaccessible

Critical Resolved View vendor source →

Small Improvements experienced a critical incident on January 3, 2020 affecting Website, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2020, 02:20 PM UTC
Resolved
Jan 03, 2020, 04:19 PM UTC
Duration
1h 59m
Detected by Pingoru
Jan 03, 2020, 02:20 PM UTC

Affected components

Website

Update timeline

  1. identified Jan 03, 2020, 02:20 PM UTC

    An outage is causing our homepage, including our pricing page and invoice request functionality, to be inaccessible due to problems with our hosting provider, who is working on a fix. In the meantime, please use https://www.small-improvements.com/login to access your Small Improvements instance.

  2. monitoring Jan 03, 2020, 03:47 PM UTC

    Our hosting provider has implemented a fix and we're monitoring the results.

  3. resolved Jan 03, 2020, 04:19 PM UTC

    The outage of our homepage is resolved. Please direct any questions to [email protected].