Small Improvements experienced a minor incident on November 12, 2021 affecting American Servers and European Servers, lasting 3h 30m. The incident has been resolved; the full update timeline is below.
Affected components
American ServersEuropean Servers
Update timeline
- identified Nov 12, 2021, 09:48 AM UTC
Some customers are experiencing degraded service and errors when using Small Improvements. Some customers are not affected at all. One of our third party providers are experiencing problems which has lead to an increase in errors in Small Improvements. We're working on resolving the issue.
- identified Nov 12, 2021, 09:57 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 12, 2021, 10:27 AM UTC
We're seeing a reduction in errors but are still monitoring the issue.
- resolved Nov 12, 2021, 01:19 PM UTC
This incident has been resolved.