Small Improvements incident

System Wide Outage

Minor Resolved View vendor source →

Small Improvements experienced a minor incident on April 8, 2020 affecting American Servers and European Servers, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2020, 02:39 PM UTC
Resolved
Apr 08, 2020, 03:34 PM UTC
Duration
54m
Detected by Pingoru
Apr 08, 2020, 02:39 PM UTC

Affected components

American ServersEuropean Servers

Update timeline

  1. investigating Apr 08, 2020, 02:39 PM UTC

    A system-wide outage is causing Small Improvements to be inaccessible. We’re investigating.

  2. monitoring Apr 08, 2020, 02:43 PM UTC

    Service is available for customers and we're continuing to monitor the situation.

  3. monitoring Apr 08, 2020, 02:47 PM UTC

    Our cloud hosting provider Google is experiencing difficulties which is causing some customers to encounter trouble loading all parts of the app properly. You can read more about this incident here: https://status.cloud.google.com/incident/zall/20005 We'll update this page as we have more news.

  4. resolved Apr 08, 2020, 03:34 PM UTC

    Our hosting provider Google has indicated that the outage is now fully resolved. Please reach out to our support team at [email protected] with any questions.