Slite incident

Elevated error rate on questions

Minor Resolved View vendor source →

Slite experienced a minor incident on December 22, 2025 affecting Search service, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2025, 03:34 PM UTC
Resolved
Dec 22, 2025, 04:20 PM UTC
Duration
45m
Detected by Pingoru
Dec 22, 2025, 03:34 PM UTC

Affected components

Search service

Update timeline

  1. identified Dec 22, 2025, 03:34 PM UTC

    It seems our LLM provider is under heavy load, and as a result, very few of our own queries are succeeding. We’re investigating workarounds.

  2. investigating Dec 22, 2025, 03:34 PM UTC

    Our monitoring is showing an elevater number of errors coming back from our LLM service provider. We're investigating

  3. monitoring Dec 22, 2025, 03:48 PM UTC

    We switched to another model, and everything should be back to normal. We're continuing to monitor the situation.

  4. resolved Dec 22, 2025, 04:20 PM UTC

    Everything is back to normal