Sline incident

API instability

Minor Resolved View vendor source →

Sline experienced a minor incident on October 8, 2024 affecting Sline API (Plans calculation API (production)) and Sline API (Plans calculation API (staging)) and 1 more component, lasting 4h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 05:57 PM UTC
Resolved
Oct 08, 2024, 10:45 PM UTC
Duration
4h 48m
Detected by Pingoru
Oct 08, 2024, 05:57 PM UTC

Affected components

Sline API (Plans calculation API (production))Sline API (Plans calculation API (staging))Backoffice (Backoffice (production))Backoffice (Backoffice (staging))Sline Scoring Engine (Sline Scoring Engine (production))Sline Scoring Engine (Sline Scoring Engine (staging))

Update timeline

  1. investigating Oct 08, 2024, 05:57 PM UTC

    API is currently unstable due to Heroku issues.

  2. resolved Oct 08, 2024, 10:45 PM UTC

    Issue resolved by Heroku.