Slido experienced a minor incident on June 11, 2019 affecting Europe API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 11, 2019, 03:30 PM UTC
We are currently investigating elevated error rate at the API level. Will keep you posted.
- monitoring Jun 11, 2019, 03:42 PM UTC
A fix has been implemented and we are monitoring the results. Please, don't hesitate to drop us a message at [email protected] if you're experiencing any issues.
- resolved Jun 11, 2019, 04:52 PM UTC
The incident has been resolved. Slido experienced an increased error rate due to an API change on our end on the 11th of June 2019 between 17:17 and 17:32 CEST. Although the issue was quickly identified and fully resolved in 15 minutes, some users might have experienced some performance and login issues. We’ve contacted the customers impacted during this downtime. We’re very sorry for the caused inconvenience during your live meeting or event.