Slido incident

Stream connectivity issues

Major Resolved View vendor source →

Slido experienced a major incident on August 4, 2020, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2020, 11:30 PM UTC
Resolved
Aug 05, 2020, 01:34 AM UTC
Duration
2h 4m
Detected by Pingoru
Aug 04, 2020, 11:30 PM UTC

Update timeline

  1. resolved Aug 05, 2020, 09:09 AM UTC

    We experienced stream connectivity issues between 01:34 - 03:31 UTC on Wed, August 5. As a result, you might have noticed issues with our auto-updating functionality. The data that we usually update automatically for you e.g. number of likes, or a number of poll votes, stayed outdated this time and you needed to refresh the page to get the updates. We managed to resolve the issue shortly after we found out what was wrong. We're very sorry for the trouble. This is not the experience we are committed to delivering to you and we hope it didn't negatively affect your meeting or event. If you have any other questions, please let us know at [email protected].