Slido incident

Elevated API Errors

Critical Resolved View vendor source →

Slido experienced a critical incident on January 28, 2021 affecting Europe API and Slido web app - Host access and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2021, 03:42 PM UTC
Resolved
Jan 28, 2021, 04:01 PM UTC
Duration
19m
Detected by Pingoru
Jan 28, 2021, 03:42 PM UTC

Affected components

Europe APISlido web app - Host accessSlido web app - Participant access

Update timeline

  1. investigating Jan 28, 2021, 03:42 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring Jan 28, 2021, 03:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 28, 2021, 04:01 PM UTC

    This incident has been resolved.