Slido incident

Connectivity issues

Minor Resolved View vendor source →

Slido experienced a minor incident on August 31, 2021 affecting Europe API and slido.com and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 10:30 PM UTC
Resolved
Aug 31, 2021, 10:48 PM UTC
Duration
17m
Detected by Pingoru
Aug 31, 2021, 10:30 PM UTC

Affected components

Europe APIslido.comSlido web app - Host accessSlido web app - Participant access

Update timeline

  1. investigating Aug 31, 2021, 10:30 PM UTC

    We have identified a degradation in our hosting provider's network that adversely affects the Slido application's performance. We are investigating the issue and will post updates as they are available.

  2. monitoring Aug 31, 2021, 10:34 PM UTC

    A fix has been implemented and we are monitoring the results. Please do let us know if you are experiencing any issues.

  3. resolved Aug 31, 2021, 10:48 PM UTC

    This incident has been resolved.