Slido incident

Stream connectivity issues

Notice Resolved View vendor source →

Slido experienced a notice incident on February 7, 2022 affecting Slido web app - Participant access, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2022, 11:53 AM UTC
Resolved
Feb 07, 2022, 11:53 AM UTC
Duration
Detected by Pingoru
Feb 07, 2022, 11:53 AM UTC

Affected components

Slido web app - Participant access

Update timeline

  1. resolved Feb 07, 2022, 11:53 AM UTC

    We experienced stream connectivity issues between 10:13 - 10:45 UTC on Mon, February 7. As a result, you might have noticed issues with our auto-updating functionality. The data that we usually update automatically for you e.g. number of likes, or a number of poll votes, stayed outdated this time and you needed to refresh the page to get the updates. We managed to resolve the issue shortly after we found out what was wrong. We're very sorry for the trouble. If you still have a trouble to see the fresh data, please hit the refresh button to refresh your page. Once this is done Slido should work as usual. This is not the experience we are committed to delivering to you and we hope it didn't negatively affect your meeting or event. If you have any other questions, please let us know at [email protected].