Slido incident

Degraded performance

Minor Resolved View vendor source →

Slido experienced a minor incident on April 1, 2022 affecting Europe API and Webex Integration and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2022, 02:56 PM UTC
Resolved
Apr 01, 2022, 04:04 PM UTC
Duration
1h 7m
Detected by Pingoru
Apr 01, 2022, 02:56 PM UTC

Affected components

Europe APIWebex IntegrationSlido web app - Host accessSlido web app - Participant access

Update timeline

  1. investigating Apr 01, 2022, 02:56 PM UTC

    We are investigating issues that might be affecting our customers. Some actions or interactions with Slido or Slido API might be slower than usual. Our team is on it and trying to identify the root-cause. Please bear with us as we continue to investigate.

  2. resolved Apr 01, 2022, 04:04 PM UTC

    Our team managed to resolve the issue after it was identified and we will take the necessary steps to prevent this from happening again. This is not the experience we are committed to delivering to you and we hope it didn't negatively affect your meeting or event. If you have any other questions, please let us know at [email protected]. Have a wonderful weekend!