Slido experienced a major incident on September 27, 2022 affecting Webex Integration, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Webex Integration
Update timeline
- investigating Sep 27, 2022, 07:13 AM UTC
We are investigating issues that might be affecting some customers. Logging into Slido through SSO might result in errors. Our team is on it and trying to identify the root cause. Please bear with us as we continue to investigate.
- investigating Sep 27, 2022, 07:21 AM UTC
Initial investigations have confirmed that is only affecting users logging in through the Webex integration. SSO through other integrations is working as expected
- resolved Sep 27, 2022, 09:42 AM UTC
The incident has been resolved at 8:00 UTC. We apologise for the inconvenience.