Slido experienced a critical incident on April 28, 2024 affecting Webex Integration, lasting 3h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 28, 2024, 08:33 AM UTC
We are investigating issues that are affecting all of our customers using the Slido Webex integration. Almost all interactions with the Slido Webex integration are resulting in errors. Our team is on it and trying to identify the root cause. Please bear with us as we continue to investigate.
- monitoring Apr 28, 2024, 11:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 28, 2024, 11:57 AM UTC
Our team managed to resolve the issue. We will investigate this incident and ensure we take the necessary steps to prevent this from happening again. This is not the experience we are committed to delivering to you and we apologize to all whose meetings or events were negatively affected by this disruption. If you have any other questions, please let us know at [email protected].