Slido incident

Elevated error rates

Critical Resolved View vendor source →

Slido experienced a critical incident on June 20, 2024 affecting Webex Integration, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 12:41 PM UTC
Resolved
Jun 20, 2024, 01:29 PM UTC
Duration
48m
Detected by Pingoru
Jun 20, 2024, 12:41 PM UTC

Affected components

Webex Integration

Update timeline

  1. investigating Jun 20, 2024, 12:41 PM UTC

    We are investigating issues with the Slido Webex Integration that might be affecting meeting hosts. Some interactions with Slido might result in errors. Our team is on it and trying to identify the root cause. Please bear with us as we continue to investigate.

  2. resolved Jun 20, 2024, 01:29 PM UTC

    Our team managed to resolve the issue. We will investigate this incident and ensure we take the necessary steps to prevent this from happening again. This is not the experience we are committed to delivering to you and we apologize to all whose meetings or events were negatively affected by this disruption. If you have any other questions, please let us know at [email protected].