Slido experienced a critical incident on June 26, 2024 affecting Webex Integration, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2024, 05:32 PM UTC
We are investigating issues that are affecting Slido in Webex. Almost all interactions with Slido are resulting in errors. Our team is on it and trying to identify the root cause. Please bear with us as we continue to investigate.
- investigating Jun 26, 2024, 05:37 PM UTC
We are investigating issues that are affecting availability of Slido within Webex. Our team is working with the Webex team to identify the root cause. Please bear with us as we continue to investigate.
- monitoring Jun 26, 2024, 06:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 26, 2024, 06:29 PM UTC
This issue has now been resolved. We will investigate this incident and ensure we take the necessary steps to prevent this from happening again. This is not the experience we are committed to delivering to you and we apologize to all whose meetings or events were negatively affected by this disruption. If you have any other questions, please let us know at [email protected].