Slido incident

Elevated error rates

Major Resolved View vendor source →

Slido experienced a major incident on August 20, 2024 affecting Europe API and Webex Integration and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 05:56 AM UTC
Resolved
Aug 20, 2024, 06:02 AM UTC
Duration
6m
Detected by Pingoru
Aug 20, 2024, 05:56 AM UTC

Affected components

Europe APIWebex IntegrationSlido web app - Host accessGoogle Slides IntegrationSlido web app - Participant access

Update timeline

  1. investigating Aug 20, 2024, 05:56 AM UTC

    We are investigating issues that might be affecting some of our customers. Some interactions with Slido might result in errors. Our team is on it and trying to identify the root cause. Please bear with us as we continue to investigate.

  2. resolved Aug 20, 2024, 06:02 AM UTC

    Our team managed to resolve the issue. We will investigate this incident and ensure we take the necessary steps to prevent this from happening again. This is not the experience we are committed to delivering to you and we apologize to all whose meetings or events were negatively affected by this disruption. If you have any other questions, please let us know at [email protected].