Slido experienced a major incident on May 1, 2025 affecting Slido web app - Host access, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 01, 2025, 10:17 AM UTC
We have detected an issue preventing users using SSO from logging in to Slido. Our team is actively working to restore full access as swiftly as possible. Other login types are working without issue. We'll keep you posted with the latest information. If you're in need of urgent assistance, please reach out at [email protected]. We apologize for the inconvenience, and appreciate your patience.
- monitoring May 01, 2025, 10:26 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating May 01, 2025, 10:31 AM UTC
We have detected an issue preventing users using SAML SSO from logging in to Slido. Our team is actively working to restore full access as swiftly as possible. Other login types are working without issue. We'll keep you posted with the latest information. If you're in need of urgent assistance, please reach out at [email protected]. We apologize for the inconvenience, and appreciate your patience.
- resolved May 01, 2025, 10:47 AM UTC
This incident has been resolved.