Sleuth incident

We're having trouble with our background jobs

Minor Resolved View vendor source →

Sleuth experienced a minor incident on October 5, 2020 affecting website and impact tracking, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2020, 11:45 PM UTC
Resolved
Oct 06, 2020, 12:31 AM UTC
Duration
45m
Detected by Pingoru
Oct 05, 2020, 11:45 PM UTC

Affected components

websiteimpact tracking

Update timeline

  1. identified Oct 05, 2020, 11:45 PM UTC

    We are having trouble with out background processing. We're working on a fix.

  2. resolved Oct 06, 2020, 12:31 AM UTC

    The behavior of the application has returned to normal. The issue was a bad deploy where we changed the threading model of our background jobs. Some of the libraries we depend on were not supported in this new model. We have reverted to the old model for now.